Communication Strategies

Identify and explain the potential benefits of conflict

Conflict is beneficial in a number of ways. First, it is through conflict that members of the community acknowledge and resolve unethical behavior. By this, conflict in an organization serves the crucial role of promoting awareness among members of problematic situations that exist in an organization. Another benefit of conflict is that it motivates members to consider, appreciate to find solutions to problems, a factor which brings positive change in the organization. In addition, conflict enhances morale and cohesion among members of the organization.

According to management professionals, the open discussion in resolving a conflict is instrumental in improve acceptability, appreciation, and commitment of the team members in implementing decisions. Therefore, conflicts can function to strengthen interpersonal relations among community members. To the organization, conflicts are instrumental in influencing high quality decision making for the benefit of the organization. Conflict leads to the legitimizing of individual or group interests. It is commonly asserted that it is only by saying ones heart that others get to understand and appreciate you.

This is because such exposes ones personality in an organization, an element which is vital in establishing strong interpersonal relations among team members. Thus, conflict is important in legitimating peoples interests. Still, conflict is beneficial in stimulating and sustaining interests and creativity among members of an organization. Innovation or creative resolving of underlying problems in an organization is crucial for the long term sustainable development in the organization.

On the other hand, conflict among members serves the ultimate purpose of identifying and dictating for resolution of complex issues affecting an organization. This has the implication that positive conflicts promote creativity among members.